10-16-2012 02:02 AM
my blackberry will not boot, when I take the battery out it starts to boot showing that blackberry screen then Stops midway before it goes off.
i took it to a technician and he said it had power issues or there's something wrong with the panel , it worked for 24 hours and went off again.
i've had this phone for about 2 months and sometimes it gets so hot I have to take the battery out and leave it off for a bit to cool
could someone help as i'm not sure what to do
10-26-2012 08:50 AM
Sorry to hear about the issue you are experiencing with your BlackBerry® Bold™ 9790 smartphone not booting up.
Attempt to perform a reload or upgrade the BlackBerry® Device Software. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
If this process fails to resolve the issue, please contact your point of sale for options.
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