07-23-2013 12:48 PM - edited 07-23-2013 12:50 PM
i have gotten a new blackberry bold 9790 today as a clone phone because my last one broke, it has been on charge for 3hours now and it wont turn on, it is just showing a empty battery symble with a red cross going threw it, can anyone help please?
07-24-2013 05:23 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
07-25-2013 12:05 PM
Hi, have you tried this way
- plug the charger in, until it shows an red cross
- while the charger still plug in, take the battery out for few seconds
- put the battery back in
wait a while and see what happen, if it still dont charge,
I think you need an IC Power replaced.