08-16-2011 10:08 AM
So. I have googled this all morning and it seems as though I am not the only one with this problem.
The back button simply brings up a list of applications rather then doing what it is suppose to (that is: Go Back!).
Please don't tell me to pull the battery because I realize this fixes it temporarily until it happens again. I want to know if RIM is doing anything about this. It is extremely annoying. Don't get me wrong, i love the phone and i love blackberry, always have. But this is very irritating the day after i buy it.
PLEASE PLEASE PLEASE come up with a fix for this.
08-16-2011 10:22 AM
To add to this.
For anyone who has this phone. It only happens if you holster the phone, (WITHOUT LOCKING IT) and then taking it out of the holster. If you lock it first and then holster it. The back button is fine.
It is such a strange glitch.
08-17-2011 11:26 AM
I am having the same problem with my BB. It is quite annoying and I do hope RIM is working on a solution! Other than this problem the phone is Blackberrys best yet. However, one problem that I have that differs from yours is that even if I lock it and then holster it, it still experiences the problem from time to time. If I do not holster it at all, I do not experience the problem. I do think it is a software or programming related issue so hopefully a solution comes up soon!
08-18-2011 10:13 AM
Vodafone 126.96.36.1996 blackberry software
This is an offical software release from vodafone and the bug is fixed! I am running it right now and absolutely no problems! Hope this helps.
Just google that sentence at the top and it will be the first site that comes up in your search. Hit the download link and follow the instructions and you're good to go !
08-18-2011 12:53 PM
I sell these phones (and I changed to one as well from my Torch) and I have had 3 out of the 12 I loaded this week already call me about this. My phone was working fine....then I tried the holster and voila, back button issue.
I hope they fix this soon as it looks really bad when I am trying to extole the virtues of this new and improved phone (but it has a glitch).
I havent tried the Vodafone update and my clients are not techies so they will only do updates from RIM direct.
FIX FIX FIX
08-20-2011 01:08 PM
I have the same issue as well, Cropped up a day after i swaped from my Torch. I downloaded and installed
Vodafone 188.8.131.526 blackberry software, and will see if it fixes the issue.
FYI the back button issue is growing on the web, with the only work around using the lock button twice.
Will let you know if 184.108.40.2066 fixes the issue.
08-20-2011 06:42 PM
I just recieved my bb in the mail and got it all set up today and the exact same thing started happening. I cannot wait to hear about a solution to this as it is driving me a bit crazy!
08-20-2011 06:47 PM
This might be an obvious answer and might not work for everybody but I figured since it happened when the buttons were fooled with when it was unlocked if I did something similar it would work again. So I locked and unlocked the phone and hit the volume buttons on the side and ta da, it's fine. I just hope it doesn't revert.