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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-01-2012
My Device: Bold 9900
My Carrier: Vodafone

Blackberry Bold 9900 Constantly rebooting

Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Blackberry Bold 9900 Constantly rebooting

Hi keglington,

 

Welcome to the Support Community!

To resolve the rebooting issue on your BlackBerry® Bold™ 9900 smartphone, please try to back up your data and perform a clean reinstall of your BlackBerry® Device Software. For further instructions, please see the following KB articles.

For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U

Please test to make sure the issue has been resolved before restoring any data from your backup file.

 

Hope this helps.


-FS


 


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