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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎11-21-2012
My Device: Blackberry Bold 9900
My Carrier: Tesco

Blackberry Bold 9900 - Red light and trackpad issues



I have a reoccuring problem when I load my camera up, my Blackberry red light will flash and the phone will switch itself off. Once the Blackberry reboots, the trackpad no longer works going up or down, yet I can click to select. I have to take the battery out, reboot 3/4 times before the trackpad will start working again.


Has anyone experienced this with their Bold 9900 and found a fix?


Thanks, Natasha

New Contributor
Posts: 5
Registered: ‎11-21-2012
My Device: Z10
My Carrier: Bell mobility

Re: Blackberry Bold 9900 - Red light and trackpad issues

I've  been having the same problem for months now.  Hopefully there is a way to solve this.  The only way I can get my trackpad to start working again now is to hold the magnet on the flap of the holster over the trackpad while it restarts.  Very odd but it works everyone and only if I do that.  And the camera causing the restart is the same on mine too.  

7100, 8820 ,9800, 9900, Z10