11-12-2012 04:43 PM
I removed the battery of may BB Bold 9900. Than, when I putt it back de cell phone didn't work. The red light apeers for a moment and the device do not start up.
I tried to use Blackberry desktop but it didn't work. Do not recognize the device. And when recognize do not work.
I used the loader. I conected the device while the red ligth was on and it recognized the mobile but said "the blackberry Desktop Software do not have software for the Blackberry dece I pluged in. Contact the provider or the sistem mannager" or something like this in portugese.
Please solve my problem.
11-13-2012 07:35 AM
11-13-2012 10:30 AM
apparently the wall plug will no longer charge my battery...once I plugged it in the usb port of my pc, the battery started charging, and the phone booted up.