03-24-2013 05:47 PM
I need to remove an email account but when I go into settings to do this, after "connecting to email settings" it says "Your deivce had a problem connecting to the server". Why? Has anyone else come across this and know how to over come it?
03-24-2013 06:44 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support: