05-21-2012 03:59 AM
My smartphone is shutting down and resetting randomly, any idea how to fix it?
Sometimes it doesn't restart automatically, i'm obliged to force the restart by taking the battery off and replug it.
Any help please??
05-21-2012 05:57 AM
05-21-2012 06:12 AM
05-21-2012 06:14 AM
05-21-2012 06:17 AM
05-21-2012 12:23 PM
I tried both solutions and it is still not fixed...
Do you think downgrading the software could resolve the issue?
It is a very annoying bug!!!!! Don't know what is happening with RIM...
09-21-2012 05:14 AM
This is super annoying as this is a great phone. Mine did the same. I re-installed, wiped, installed again and few hundred other suggestions but still the same issue. Then I realised if the bluetooth or wifi is on the phone works fine. However this drains the battery faster. Please if anyone out there has a sollution, share it with us.
09-23-2012 06:02 AM
I have similar problem. My 9900 would power-off immediately when I turned off wifi. It is a very robust response. You turned off wifi, 9900 power off. It;'s just like pulling off the power-cord of a TV. So I have to keep the wiki "ON", but it drain the battery very fast..