11-19-2013 04:31 AM
I have recently changed my provider from German Telekom to 1&1, and in this process received a new SIM card.
After replacing the card a Blackberry ID screen pops up that I cannot bypass.
I do remember my password, I can also login to the blackberryid website successfully. After entering my login / password a little window appears saying "Please wait" and nothing ever after. I left it running over night, and it is still going this morning asking me to "Please wait".
Any idea what to do?
11-19-2013 04:51 AM
Standard procedure is Restart your device and/or battery pull-out.
Is still exist, try to Security Wipe. But make sure you have backup your data using BB Link to restore it once the problem has succesfully removed.
11-19-2013 05:18 AM