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New Member
Posts: 1
Registered: ‎12-14-2012
My Device: Blackberry Bold 9900
My Carrier: Vodafone

Blackberry Bold 9900 wont open attachments of any kind

Hi

 

We have 19 of the above on Vodafone network. for one user it just wont open attachments, we have swapped ou device twice and still the same. Must be within user settings but where?? Help please

Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Bold 9900 wont open attachments of any kind

Hi and Welcome to the Community!

Is there any error message when the attempt is made? The exact and complete content of that could help diagnose this situation.

Otherwise, you might try a full OS reload of the device.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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