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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎09-20-2010
My Device: Blackberry Bold 9700
My Carrier: AT & T

Blackberry Bold HELP!


My name is Cori and I recently purchased a Blackberry Bold 9700 and I need help.  I tried downloading a weather app and it keeps asking me for my password for my e-mail I'm giving it my password for my yahoo account and it is telling it is not able to authenticate my password now.  I even signed up for a blackberry ID login thinking that would be easier but it did not help... I'm obvious very novice at this new contraption.  Can anywho who is knowledgeable with this device possibly help me.   I'm also getting a short menu up on my screen that keeps popping up and I don't want it to I have looked in my instructional manual with no luck.  I'm feeling very frustrated with this if you can;t tell.  Please help




Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Blackberry Bold HELP!


Hi Cori,

Welcome to BlackBerry support community forums. As a new comer to the community you would be better of checking some quick answers to basic BlackBerry® questions. Like,

BlackBerry 101 will help you to get simple instructions for setting up your new device and learn specific features and functions about your BlackBerry smartphone.

Tips and Tricks will help you to get some shortcuts unique to your smartphone. Become a pro with your BlackBerry smartphone.

If you're looking for a specific query please use the search feature of the community before posting. If your desired query in not found in the forum then post your query in appropriate board mentioning your device OS version(Options -> About).

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