08-06-2013 12:12 PM
I have an employee who is using a blackberry bold that was previously used by a former employee. When someone sends him an SMS text message (not BBM), the person who sent him the message receives a message automatically that says '<>holla back<>'. We cannot figure out how to get rid of this. Can anyone help us? Also, when he does send a message, it signs off his text messages with 'Benz'.
There is nothing in the settings that we can find that will eliminate this, or can find it anywhere. Please help!
08-09-2013 08:43 AM
Hi Rollatron and welcome to the BlackBerry Support Community Forums!
When the employee received the BlackBerry smartphone, was a security wipe performed? Also, are they using the same SIM card and or plan, as the previous owner?