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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-30-2012
My Device: Bold 9900
My Carrier: Mobistar

Blackberry Bold sofware update - device not responding

Just tried to upgrade BB Bold device software wirelessly overnight, and whilst device was left on charge. Advisory message after s/w download was that it may take 2 hours, but when i tried to boot device this morning it is completely dead. Desktop software also advises me that it cannot communicate with device. Also tried removing battery without joy. Any advice?

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New Member
Posts: 1
Registered: ‎06-30-2012
My Device: blackberry bold 9930
My Carrier: airtel nigeria

Re: Blackberry Bold sofware update - device not responding

same problem here. now my phone is stuck on software updates for almost a day. cant do anything else.