07-02-2013 08:28 PM
I am having problems with the BlackBerry Bridge program on my Tour phone. When I try to bridge my PlayBook to my phone, the bridge program keeps cutting out. This problem has been ongoing for over six months and just keeps getting worse over time. Today I spent half an hour turning the bluetooth/bridge program off and on before finally just giving up. The bridge program will come on, work for a couple minutes, then quit. I have to turn the bluetooth off and on again to try to get it to connect again. Most times the bluetooth will connect but the bridge program won't start again for two or three tries. Then it cuts out again after a couple minutes. Or sometimes it will cause the phone to reboot. has anyone had any success fixing this problem?
07-10-2013 08:37 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
08-15-2013 08:18 AM