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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎12-01-2008
My Device: Not Specified

Blackberry Browser

I have a new Bold that worked great for a few weeks. Then, suddenly the Blackberry Browser would not function with a message saying that it could not connect and a referral to my administrator. I called ATT support, which pinged me and sent a new service book, but without change. Then contacted my IT person who did a wipe with a fresh install and enterprise activation. Still won't work. Everything else works fine...including the other browsers. 

 

I suspect that I need to re-install the browser. How do I do that? Or is there another explanation? 

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Regular Contributor
Posts: 63
Registered: ‎12-02-2008
My Device: Not Specified

Re: Blackberry Browser

Try backing up everything on your phone then re-install using your carrier OS.