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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-30-2008
My Device: Not Specified

Blackberry Curve 8300 Desktop Software Issues

I am having some serious difficulty with downloading the installation disk that came with my phone to my laptop. I have tried to download the disk, and use the Blackberry website to set up my desktop software. However, I am getting an error message " 2738, VBScript unable to run...".


Can anyone out there tell me why this message keeps coming up? I am using Windows Vista on my laptop, but this shouldn't have an affect on the download....




Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry Curve 8300 Desktop Software Issues

Hi and welcome to the forums!


I would suggest not executing the file when downloading,

save the file to a directory, and install from there.




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The KB article with reference to your error code.



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