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New Contributor
Posts: 8
Registered: ‎10-08-2012
My Device: Blackberry Curve 8330 Smartphone
My Carrier: Boost Mobile

Blackberry Curve 8330 Smartphone

On some contacts on my phone, when I receive messages from them, their "call back number" is displayed, and half of the message screen on my phone is black, how do I get this off, and back to full screen display? This really gets on my nerves. I wish my phone had come with more in-depth instructions so I wouldn't have to bother you guys which questions such as these.

 

                                   Thank you,

 

                                                               Rick in NC

Posts: 96,068
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Curve 8330 Smartphone

Greetings, and welcome to the BlackBerry.com Community Support Forums.
Here are some resources you might benefit from:

BlackBerry Frequently Asked Questions

BlackBerry 101

BlackBerry Tips and Tricks

 

I don't know why your screen is black on only half of your contacts. Is the same half always, or is, say, John Smith ok one day and not another?



1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
Posts: 8
Registered: ‎10-08-2012
My Device: Blackberry Curve 8330 Smartphone
My Carrier: Boost Mobile

Re: Blackberry Curve 8330 Smartphone

My screen is always half black on the same contacts

Posts: 96,068
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Curve 8330 Smartphone

What happens if you delete that contact and then add it back as a new one?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code