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New Member
Posts: 1
Registered: ‎02-01-2012
My Device: pearl
My Carrier: o2

Re: Blackberry Curve 8520 charger port came out

i was wondering did you get any response or have you an update of any kind?  i have now had the same problem and am being told the same that it is not covered under warranty

New Contributor
Posts: 2
Registered: ‎01-28-2012
My Device: blackberry 9300
My Carrier: carphone warehouse

Re: Blackberry Curve 8520 charger port came out

it is covered under warranty by Consumer direct had advised me that I should contact Carphone Warehouse and request for a repair, replacement or refund under the Sales of Goods Act 1979. I'm waiting for a reply from Carphone Warehouse.
New Contributor
Posts: 3
Registered: ‎03-04-2012
My Device: Blackberry Curve 9300
My Carrier: Orange

Re: Blackberry Curve 8520 charger port came out

I've experienced the same problem, to be told orange cannot do anything as its 2 weeks out of my 12 month warranty. I'm not prepared to keep paying my phone contract when I have no phone to use my sim in. Has anyone contacted RIM? If so can I have their email please
Posts: 94,674
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Curve 8520 charger port came out

There is no email to contact RIM, you do so through your contracted mobile service provider.

 

If your device is out of warranty, you need to contact a private repair house.

 

Good luck!

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New Contributor
Posts: 3
Registered: ‎03-09-2012
My Device: Curve 8520
My Carrier: Vodacom

Re: Blackberry Curve 8520 charger port came out

Hi I had the exact same problem after only 3 months. When I removed my charger the port came out for apparent reason! And the software crashed repeatedly and I lost my bbm contact 3 times and the phone restarts when it feels like it!

New Member
Posts: 1
Registered: ‎03-24-2012
My Device: 9700 Bold
My Carrier: Vodafone

Re: Blackberry Curve 8520 charger port came out

Has anyone from the UK had any resolution on this. My daughters phone had issues charging and we have been told by Vodafone that physical damage.  So far still arguing with no resolution!

 

Has anyone had a reply from Trading standards  as this has to be Not "fit for purpose"

 

 

New Contributor
Posts: 3
Registered: ‎03-04-2012
My Device: Blackberry Curve 9300
My Carrier: Orange

Re: Blackberry Curve 8520 charger port came out

Im with orange and basically if you ring blackberry it is down to your network provider to sort the fault out. If the port has come out then it cannot be repaired. After 3 days of battling with orange I had to settle with paying £40 for a new handset due to it being out if warranty. I am unhappy with both Blackberry and Orange and I wouldnt recommend either of them again! Hope this helps
New Member
Posts: 2
Registered: ‎06-01-2012
My Device: blackberry curve 8520
My Carrier: developer

Re: Blackberry Curve 8520 charger port came out

I am having the same problem.......... Any solution of the problem?????????????????????

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Hall of Famer III
Posts: 57,579
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Curve 8520 charger port came out


Maryam_Bokhari wrote:

I am having the same problem.......... Any solution of the problem?????????????????????


Hi and Welcome to the Community!

 

Please read this thread...all information is already posted. This thread is discussing a hardware issue, and only a qualified technician with hands-on the device can possibly diagnose and/or repair it.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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Contributor
Posts: 21
Registered: ‎01-12-2012
My Device: blackberry cuve 9300
My Carrier: vodafone

Re: Blackberry Curve 8520 charger port came out

My curve had the same problem , it happened when I was taking my charger out my phone and the charger slot came out , I am lucky enough to be with a gd company who gave me a brand new replacement