02-23-2011 05:11 AM
I'm kind of new to all this and am looking for some advice.
On my blackberry the middle sensor key regularly stops working.
I have had no other problems with anything else and it doesn't happen all the time but when it does it makes it very difficult to use the phone.
A friend of mind said that 'I may need to reset the setting back to the original setting.
does anyone know how I am able to do that?
02-23-2011 06:13 AM
Hi and welcome to the forums!
Try a battery pull (hard reset) as your first step.
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
KB02141How to reset a BlackBerry smartphon
02-23-2011 06:40 AM
Please tell me all that you have tried so far to resolve the problem. That way we don"t reinvent the wheel!"
By middle sensor key which key exactly are you referring to?