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New Contributor
Posts: 2
Registered: ‎02-23-2011
My Device: Curve 8520

Blackberry Curve 8520 sensor key

Hi,

 

I'm kind of new to all this and am looking for some advice.

On my blackberry the middle sensor key regularly stops working.

I have had no other problems with anything else and it doesn't happen all the time but when it does it makes it very difficult to use the phone.

A friend of mind said that 'I may need to reset the setting back to the original setting.

does anyone know how I am able to do that?

 

Thanks

 

pb59

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry Curve 8520 sensor key

Hi and welcome to the forums!

Try a battery pull (hard reset) as your first step.
Thanks,


Bifocals



No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
 KB02141How to reset a BlackBerry smartphon

 

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New Contributor
Posts: 2
Registered: ‎02-23-2011
My Device: Curve 8520

Re: Blackberry Curve 8520 sensor key

Hi,

 

Thanks, I have tried that. (several times)

I was wondering if the was a way of returning to default settings??

 

 

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry Curve 8520 sensor key

Hi,

Please tell me all that you have tried so far to resolve the problem. That way we don"t reinvent the wheel!"

Smiley Wink

By middle sensor key which key exactly are you referring to?

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Member
Posts: 1
Registered: ‎05-30-2011
My Device: curve8520
My Carrier: student

Re: Blackberry Curve 8520 sensor key

my blackberry curve 8520 that the sensor is not working n i have try to put out the battery and put in back but still not working.. have u another solution??