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New Contributor
Posts: 2
Registered: ‎04-21-2013
My Device: Curve 9220
My Carrier: Globe

Blackberry Curve 9220 trackpad problems

Hello, my trackpad and the rest of the keypad are only working at certain applications and my lock button has become very sensitive. There are times that the trackpad is working perfectly, but at some apps and at the home screen, it doesn't work. I already tried removing the battery and I restored/updated the firmware but hasn't changed a bit. The keypad, on the other hand works much more frequent than the trackpad. Help? Thanks in advance

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Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry Curve 9220 trackpad problems

Good troubleshooting.  At this point, it sounds like a hardware issue.  Can you take it to the store or repair shop?

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New Contributor
Posts: 2
Registered: ‎04-21-2013
My Device: Curve 9220
My Carrier: Globe

Re: Blackberry Curve 9220 trackpad problems

Unfortunately, if I take my phone to the shop, it would take 2-3 months before I get it back. I am trying to find a way to fix it so that there would be no need to bring it to the shop. Thanks for the answer though! Smiley Happy

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Blackberry Curve 9220 trackpad problems

I understand.  I'm not sure how you reloaded the firmware, but you can try this guide:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

A replacement device is the only other option I can think of if the software reload doesn't work.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Member
Posts: 1
Registered: ‎06-02-2014
My Device: blackberry 9220
My Carrier: plan

Re: Blackberry Curve 9220 trackpad problems

hi. i know your problem is 1 year ago, have you solve it? i have a similar problem. please reply.