09-22-2012 09:15 PM - edited 09-23-2012 05:29 PM
I have had my Blackberry Curve for just over one year, and it worked almost perfectly up until a few days ago. The trackpad would either not work at all, work only in certain apps, or be constantly clicking, even if I am not clicking it. This prevents me from unlocking my phone, because I need to click the trackpad in order to put in my password (I tried using the enter key, it doesn't work). I have managed to unlock it a few times by pressing random keys until it allows me to enter my password, but the trackpad malfunctions and makes it extremely difficult to send texts, emails, or BBM messages. I have restarted my phone by taking out the battery, SIM card, and media card multiple times, with no result. I do not need to permanently fix it, since I am switching to another blackberry soon anyway, but I do need to recover my contacts and other info so I can switch my phone as soon as possible. Thank you in advance for any help.
09-23-2012 09:05 PM
I am having the very same problem. It started yesterday. I want to perform a master reset since I already bought a new phone today. However, I have no control of the keys. Is there a way to master reset without using the keypad or track button? Thanks!