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New Contributor
Posts: 3
Registered: ‎03-13-2013
My Device: Blackberry Curve 9320
My Carrier: Proximus
Accepted Solution

Blackberry Curve 9320 OS 7 only rings once

Hi everyone,

 

When i receive a call my blackberry will play the ringtone only one time and then vibrates the number of times i have set.

 

I have set to always ring and vibrate together but regardless of what i change it wil always ring only one time and then vibrate.

 

Is there anyone that can help me solve my issue?

 

Thanks in advance.

 

Regards

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry Curve 9320 OS 7 only rings once

Hello Bucci

 

Welcome to BlackBerry Support Forums

 

Please Check this Article from HelpBlog You Should Know: Customizing Ringtones, Notifications and Alerts for BlackBerry 7 . Try it and see if that helps.

 

 

Good luck.

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New Contributor
Posts: 3
Registered: ‎03-13-2013
My Device: Blackberry Curve 9320
My Carrier: Proximus

Re: Blackberry Curve 9320 OS 7 only rings once

No unfortunately the article from helpblog doesn't help me to solve my issue.

 

Thanks anyway.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry Curve 9320 OS 7 only rings once

 

Not helpful ! Are you using a Custom ringtone and have you tried to change your current ringtone and try another ?

 

On your device  When you Go to Options > Sound and RingTones > Profile Management > Your Current Profile > What setting you have for Sound Alerts and Tactile Alerts .

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New Contributor
Posts: 3
Registered: ‎03-13-2013
My Device: Blackberry Curve 9320
My Carrier: Proximus

Re: Blackberry Curve 9320 OS 7 only rings once

I am using the "Normal" profile and the settings for the phone ringtone are as follows:

 

Sound Alerts

Ringtone = Spirit

Volume = 8

PLay sound Always

 

Visual Alerts

Led = On

 

Tactile Alerts

Vibration = custom

Length = medium

Count = 3

Vibrate = always

Vibrate with ringtone = on

 

Whatever i change it will always vibrate the times i have set to vibrate and only play the ringtone once.

 

I am using the latest bundle = 2039 (v7.1.0.714) Platform 9.49.0.76

 

 

New Member
Posts: 1
Registered: ‎06-18-2014
My Device: BlackBerry 9930
My Carrier: Verizon

Re: Blackberry Curve 9320 OS 7 only rings once

Don't know if you have solved this yet... but I was having the same issue and read on another board to change the vibration alerts.  I change my vibration setting from "custom" to "ON"  and vibrate with ring tone turned "ON," because I do want it to vibrate.  That solved the issue immediately.  Hope this helps.