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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-02-2013
My Device: Curve 9360
My Carrier: Vodacom

Blackberry Curve 9360 Freezing after bbm update



my curve 9360 keeps freezing after I updated my bbm to the new bbm voice update...


can anyone please give advice on how to resolve this.


should  I uninstall the update and try and revert to the older version?


thanks in advance


Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry Curve 9360 Freezing after bbm update

[ Edited ]

Hello androgag,

Welcome to the BlackBerry Support Community.


You may be experiencing these freezing issues on your BlackBerry Curve 9360 smartphone as a result of low device memory.

The following article should help you with maximizing your device memory:


Let us know if this helps.

Thank you.



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