08-13-2008 02:04 AM
I been having many problems over the last week with my Blackberry Curve. It is brand new if anyone is having these problems or knows of a solution pls contact me.
Problem #1 while calls incoming phone freezes and I cannot answer or ignore. The little hour glass keeps spinning for minutes long after call ends. Also doing it when phone is in hybernation and I press a button to light it up.
Problem #2 All call logs and message logs deleted ..... doesnt show any incoming outgoing or missed calls. Also doesnt show any Messages ....inbox or outbox.
Problem #3 Blackberry messenger not showing conversations. Only shows what I write, when someone replays i can see the little face that shows i have a message but i cannot open it. I can only read the first couple of letters.
Pls if anyone can help me with these problems let me know.
08-13-2008 01:17 PM
HI AND WELCOME TO THE FORUMS!
Why not just get a new phone? These are not normal conditions and could be an indication of a faulty unit. Why pay good money for a device you just bought, and have to fix it in the first couple of weeks.
Just my opinion!
08-13-2008 02:10 PM
As Bifocals stated, Return it!
Most people forget they have a 1 year warranty against mfg defects. This includes software issues. (it does not cover physical damage) If you can replicate this issue, show the tech at your wireless carrier store. Even if you can't replicate it in front of them, they should replace out the device.
08-17-2008 06:03 PM
08-17-2008 06:07 PM
Hi and welcome to the forums!
go to OPTIONS _ Status and send the numbers for file free and file total.
Then pull the battery while the phone is on, leave it out for a minute, replace and let the device
fully reboot 1-2 min.
Write down the numbers again, and try a phone call.
Let us know!
08-17-2008 06:38 PM
Your memory is very low, please read this post, try the steps listed and let us know if it helps!
08-17-2008 07:47 PM