12-12-2011 12:29 AM
So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since. Please someone help me fix it i'm so upset.
12-14-2011 02:18 PM
I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
If this still doesn't help, contact your wireless provider regarding your warranty options.