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New Member
Posts: 1
Registered: ‎12-12-2011
My Device: Blackberry Curve
My Carrier: Telus

Blackberry Curve track pad not working

So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since. Please someone help me fix it i'm so upset.

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Blackberry Curve track pad not working

Hi Carleen11

 

I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

 

If this still doesn't help, contact your wireless provider regarding your warranty options.

 

Thanks

-CptS

 

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