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New Contributor
Posts: 3
Registered: ‎11-29-2010
My Device: STORM 9500

Blackberry Curve - white screen

Hi

I have a Blackberry curve, if not mistake the 9800.

i was charging it and all of a sudden the i see that the screen had gone white.

I removed the battery put it back the screen still remains white.

since it has a password i cannot unlock it.

 

whats the best option to get it back as normal.

It has been used very safely , no problems except for battery draining out fast. Other  than that it looks like a new piece, coz i take good care.

 

Guide me how i could get it back working

 

Thanks

jpkurian@gmail.com

 

 

 

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry Curve - white screen

Hello jpkurian

 

 

White Screen may appear because of a hardware issue or a poor Battery , As you already mentioned that your Battery drains out  very fast which is a symptom of a poor battery . Can you arrange a Good fully charged BB battery to test it on your device , it will reveal if the problem is within your device or the battery itself. 

 

 

9800 is a Torch model !

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