Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 6
Registered: ‎10-07-2010
My Device: TORCH 9800
My Carrier: Tmobile

Blackberry Demo always keep playing

The introductory video of blackberry torch keeps playing all the time..Sometimes when I am surfing somehting or I am typing something the video/ppt automatically starts.

 

Is there a way to stop this or delete the entire video/presentation.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Demo always keep playing

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

see if it persists after

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 6
Registered: ‎10-07-2010
My Device: TORCH 9800
My Carrier: Tmobile

Re: Blackberry Demo always keep playing

Thanks! But this does not work. Tried it several times.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Blackberry Demo always keep playing

go to the tutorials on the device and exit out, there should be a place to check on not show it again.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 6
Registered: ‎10-07-2010
My Device: TORCH 9800
My Carrier: Tmobile

Re: Blackberry Demo always keep playing

Tried this several times but there is no option for never playing it again. The exit demo just exits for once but comes back again in 10-15seconds of idle time.

 

Need to get the source of the file where this would be stored.