07-04-2008 11:13 AM
I'm running Windows Vista, so had to download and install BBDesktop 4.5 rather than use CD that came with phone. Sorting that out has taken several days .... but at last I have BBDesktop sitting on my desktop.
It opens, but the status field says Disconnected - Blackberry Desktop Manager, and Device Connected (PIN): None.
This happens whichever USB port I use, and whether I have the phone plugged in or not plugged in when I open the desktop software.
I do have Roxio Creator (since I've read elsewhere Roxio programmes can be a problem) but I need it. When installing the BB Desktop, messages were coming through that Windows was reconfiguring Roxio software.