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New Contributor
Posts: 3
Registered: ‎06-23-2008
My Device: 9780 Bold
My Carrier: T-Mobile

Blackberry Desktop MGR will not sync music

I cannot get BBDM to sync music to my 9780. I have uninstalled and reinstalled numerous times ans still have the same problem. I did not have this problem with previous version of BBDM. I am using Win 7 Ultimate, BBDM 6.0.1.18. I keep getting 

 

Music Services Failed To Load

An unexpected error occured

 

I would attach a scren capture, but there is no attach feature

My life used to be FUBAR, now it is SNAFU
New Member
Posts: 1
Registered: ‎05-02-2011
My Device: Torch 9800
My Carrier: AT&T

Re: Blackberry Desktop MGR will not sync music

I am having the same issue.  

 

Music Services Failed to Load

An unexpected error occured

 

This didn't happen until the other day when the new Desktop Manager was updated. 

 

I think the issue is that my iTunes library resides on an external drive.   I can't seem to find how / where to tell BB Desktop Manager where my iTunes library is.  I have tried leaving my iTunes file open and that didn't work either.

 

I switched the music to Windows Media Player and some old music files that reside on my "C" drive were located but when I switch it back to iTunes I get the error.

 

Any help is greatly appreciated.

Highlighted
New Contributor
Posts: 3
Registered: ‎06-23-2008
My Device: 9780 Bold
My Carrier: T-Mobile

Re: Blackberry Desktop MGR will not sync music

Hey Blackberry why haven't yopu helped with this problem. I have even tried it on another computer and still have the problem. Is there a way to tweak the registry tor the music sync?
My life used to be FUBAR, now it is SNAFU