08-17-2013 06:53 PM
So in short when I start Blackberry Desktop Manager (v7.1.*.**) It starts and then when I click continue, three windows show up suggesting that I should send an error report. I've done so, I have even re-installed the software multiple times and rebooted computer. However after every attempt it wont start. Help?
08-17-2013 06:55 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
08-17-2013 07:01 PM - edited 08-17-2013 07:02 PM
The most drastic solution I've heard of is reformatting the PC and starting totally over...drastic, and rare...but it has happened more than zero times. Hence, carefully going through that startover process, trying in different ways, with different versions of the Desktop Software, is crucial...
Of course...I forgot Occam's Razor here...you are running the Desktop Software on a PC that is adequate to the task, and meets the system requirements of the Desktop Software, right? Sorry to be obvious...but sometimes the simplest answers are the right ones...
08-17-2013 07:07 PM