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New Member
Posts: 1
Registered: ‎01-31-2014
My Device: BB 9360
My Carrier: Rogers

Blackberry Desktop Software Synchronization Error

Can anyone help me. 

 

I have downloaded Berryberry 7.1 Desktop Manager and I am trying to synchronize my Outlook contacts between my lap top and my mobile.  The process is taking about 40 minutes to do and right at the end of the sync I get an error:

 

CRTranRec:GetLinkedId:INVALID

 

Linked Record ID

 

I have uninstalled and reinstalled and have gone through the synchronization twice and now I have three contacts for every one formally, and no appointments in my calendar.

 

Does anyone have a solution.  My mobile phone provider could not help me.

 

 

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Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Desktop Software Synchronization Error

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • Article ID: KB31008 "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Contacts with BlackBerry Desktop Software

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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