08-22-2013 02:59 PM
I have a Blackberry Curve 9220, Globe Telecoms, running on OS 7.xx.xxxx (did't know which)
I have restored it via phone to delete all data because im planning on giving it to my sister.
It already rebooted and the data wipe has been done. But when I turn it off and inserted a sim card, theres no more power on it. So, I decided to connect it to the blackberry.com/updates then it showed the
Blackberry Desktop Software cannot communicate with the connected device
so I clicked on retry but does not work then I clicked "Update" it showed
Confirm device repair so I clicked repair
then it goes to Checking for Blackberry Updates
then it showed "There was an error updating your software" A connection to the device could not be established.
Having trouble with this because my Blackberry Device Manager Properties showed connected device which is
Device: Blackberry (0)
and on my PCs device manager displays
BlackBerry Smartphone and properly installed with no exclamation marks.
Thanks in advance
08-24-2013 12:23 PM