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New Contributor
Posts: 3
Registered: ‎02-27-2012
My Device: Blackberry 9630
My Carrier: Verizon Wireless

Blackberry Desktop Software has stopped working

For the past week and one half, whenever I try to open the Blackberry Desktop Software or whenever I connect my Blackberry Tour 9630 I get the following message:


"Blackberry Desktop Software has stopped working


A problem caused the program to stop working correctly.

Windows will close the program and notify you if a solution is available.


[Close Program]"


I have tried to re-install the Blackberry Desktop Software, but that has not helped.

Does anyone have any ideas?







New Member
Posts: 1
Registered: ‎02-28-2012
My Device: Blackberry 9780
My Carrier: Bell

Re: Blackberry Desktop Software has stopped working

This is happening to me as well with my Bold 9780 - I have uninstalled and re-installed Desktop manager a few times and it automatically shuts down each time I connect my phone.

Any ideas would be greatly appreciated.
New Contributor
Posts: 3
Registered: ‎02-27-2012
My Device: Blackberry 9630
My Carrier: Verizon Wireless

Re: Blackberry Desktop Software has stopped working

So far I have found no solution for this problem.  I hope someone else has some ideas.