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New Member
Posts: 1
Registered: ‎08-25-2012
My Device: Bold 9780
My Carrier: Rogers

Blackberry Desktop keeps closing with error message

I am trying to synch my Blackberry Bold but the Blackberry Desktop keeps closing on me.  I have tried installing the latest version of the software but even after doing that I am having the same problem.  Help!

Hall of Famer III
Posts: 58,181
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Blackberry Desktop keeps closing with error message

Hi and Welcome to the Community!

 

Unfortunately, while you said "with error message", you neglected to actually say what that error message is...hence, we must guess...I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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