07-28-2011 08:24 AM
the Blackberry Desktop software 6.1 hangs and don't respond, and it shows the below msg:
A problem caused this program to stop interacting with Windows.
Problem Event Name: AppHangB1
Application Name: Rim.Desktop.exe
Application Version: 126.96.36.199
Application Timestamp: 4dee095a
Hang Signature: af46
Hang Type: 256
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Hang Signature 1: af4683dc5aae2cf700207d6bd4a35871
Additional Hang Signature 2: 2979
Additional Hang Signature 3: 2979c8ac4d5104a212362df944d35b73
Additional Hang Signature 4: af46
Additional Hang Signature 5: af4683dc5aae2cf700207d6bd4a35871
Additional Hang Signature 6: 2979
Additional Hang Signature 7: 2979c8ac4d5104a212362df944d35b73
I have re-installed it, repair it, remove it, downgrade it,connect it with the handset, disconnect it, disable the anti-virus.
everything but still the same.
Kindly help !!!
08-13-2011 09:21 AM
having basically same problem. have a storm 2 9550, from previous 9530. when i try to add new device software hangs and stops working. pc is running xp pro-sp3. get no specific error msgs