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New Member
Posts: 1
Registered: ‎09-08-2010
My Device: Bold 9700

Blackberry Desktop wIll not install on Window 8

I cannot get BB Desktop (710_b033_multilanguage) to install on my new Windows 8 laptop: The zipped file unzippes itself; askes for the preferred language; Installshield Wizard starts to run. Then I get the below message in a box called "WIndows Installer". I click OK and the whole process has come to an end with nothing being installed and the winzip window slowly closing down.  


Any help would be much appreciated.






Windows ® Installer. V 5.0.9200.16384

msiexec /Option <Required Parameter> [Optional Parameter]

Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
Quiet mode, no user interaction
Unattended mode - progress bar only
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
Help information
Restart Options
Do not restart after the installation is complete
Prompts the user for restart if necessary
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start-up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties

Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.

Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Bold 9900
My Carrier: T-Mobile

Re: Blackberry Desktop wIll not install on Window 8

Not sure about Windows 8, but I can't get it to install on Windows 7 either.  Well, that isn't true, it will install, it just won't ever run.  When I start the application, it immediately goes into the unexpected error, Explorer is looking for a solution, then promptly shuts down.

Posts: 11
Registered: ‎12-18-2012
My Device: Z10
My Carrier: Orange

Re: Blackberry Desktop wIll not install on Window 8

[ Edited ]

I Have exactly the same problem.
Any solution?