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New Contributor
Posts: 3
Registered: ‎01-31-2009
My Device: Not Specified

Blackberry Desktop

Hi, I just installed Blackberry Desktop to see what it was all about. I clicked on "application loader" and thought that I would be able to install new apps. I did not see that I could, but I did see that I could remove some apps. I decided to remove two apps that I did not use too much. This worked. However, it removed my entire "home" or "main" screen 6 icons. I can't find my messages or e-mail icons, and when I registered for this forum, my e-mail did not appear anywhere on the blackberry. I did not backup my system, as I did not think it was that big of a deal to simply remove some apps using the desktop software.

 

After looking on here, I reset the theme, however, I still cannot see or find any messages. Thank you.

New Contributor
Posts: 3
Registered: ‎01-31-2009
My Device: Not Specified

Re: Blackberry Desktop

Now that I recall, there was actually a series of errors associated with the removal of the applications.

1.       Uncaught exception: java.lang.NullPointerException

2.       Uncaught exception: java.lang.Error

3.       Uncaught exception: ApplicationRegistry.waitFor(0x7491f7b6ae80681a) timeout

4.       Uncaught exception: java.lang.NullPointerException

5.       Uncaught exception: java.lang.NullPointerException

6.       Uncaught exception: ApllicationRegistry.waitFor(0x7491f7b6ae80681a) timeout

These reappeared when I took the battery out, reinserted it, and powered on the blackberry.

Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Blackberry Desktop

[ Edited ]

Ok, you need to reload the Software, follow this link

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03621&sliceId=1&docTy...


Message Edited by urumilton on 01-31-2009 02:08 AM
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New Contributor
Posts: 3
Registered: ‎01-31-2009
My Device: Not Specified

Re: Blackberry Desktop

Ok, that took me to some updated Blackberry Desktop software. I have connected the device to the computer, but I still cannot resolve my issue. Is there a way to perform a clean installation of the operating system?

Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Blackberry Desktop

Why you can't?, upgrade the desktop if you want and follow the steps provided in the link.  
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If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.