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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎02-28-2013
My Device: Blackberry Bold 9790
My Carrier: Maxis

Blackberry Headphone

I use my blackberry headphones while I'm driving but after disconnecting it, when I make a call it still indicates that headphones is still on and I am not able to talk without the headphones. The only solution now is to take out the batteries and restart my bb and that is troublesome. How do I solve this issue? Why does it stay in headphone mode when I've disconnected it?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry Headphone

Hi nmuadzam

 

Welcome to BlackBerry Support Forums

 

It is just a software glitch , you can perform a battery pull restart as you are doing it is enough to fix this issue , but if you think its not a permanent solution then you can reload the device software to resolve this issue , for help refer to those Articles :

 

First do a backup of your device   How To Backup Your BlackBerry

 

Then :

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

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