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New Member
Posts: 1
Registered: ‎03-20-2014
My Device: Blackberty Bold
My Carrier: o2

Blackberry ID - Big issues

I have managed to forget my blackberry ID password & my secret answer (DOH). The device tells me to go to http://www.blackberry.com/blackberryid in this instance, but the web page doesn't load. I can't find a number to call anyone about this and I really need to resolve it in the next 48 hours before I leave the country on a business trip. 

 

Any help would be most appreciated, 

 

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: Blackberry ID - Big issues

[ Edited ]

Welcome to the forums.

 

If you have the original email with registration you can click on the link within that email and reset the details.

If you can't find it then you will will need to create a new BlackBerry ID and subsequently lose any data or purchases connected with that previous Id.

 


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