03-20-2014 05:20 AM
I have managed to forget my blackberry ID password & my secret answer (DOH). The device tells me to go to http://www.blackberry.com/blackberryid in this instance, but the web page doesn't load. I can't find a number to call anyone about this and I really need to resolve it in the next 48 hours before I leave the country on a business trip.
Any help would be most appreciated,
03-20-2014 06:27 AM - edited 03-20-2014 06:31 AM
Welcome to the forums.
If you have the original email with registration you can click on the link within that email and reset the details.
If you can't find it then you will will need to create a new BlackBerry ID and subsequently lose any data or purchases connected with that previous Id.