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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-22-2012
My Device: bold 9000
My Carrier: 8137744501

Blackberry ID Sign in

I can use my ID to sign in in my desktop but my phone does not recognize my ID and it shows: "Attemp  5/10 The username and password provided do not correspond to a valid BlackBerry ID"

Could anyone please tell me how to overcome this problem? Already restarted the phone by removing the battery but it does not fix the problem and I am affraid it could lock the phone up.

Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Blackberry ID Sign in

I believe that its asking you for the device password and not the Blackberry ID. If you fail the 10 attempts it will wipe the phone back to default.
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