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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-15-2010
My Device: Curve 9300 3g
My Carrier: Vodafone

Blackberry ID Wont Load

Hi there,


Hopefully someone can help me.

I upgraded my phone so i could get the App world and BBM a few days ago.

The BBM is working fine..no problems with that..However the app wold doesnt seem to be working properly.

I have tried to create a Blackberry ID but it just comes up loading and stays like that for ages and doesnt change. I have tried uninstalling it and the reinstalling it but that doesnt seem to work.

I was told to install the older version but whenever i try it just starts downloading the more recent one.




Hall of Famer III
Posts: 58,376
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI459), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Blackberry ID Wont Load

Hi and Welcome to the Forums!


This problem has been posted about many many times on these forums...I suggest you do some searching to see what others have tried. For me, I've not experienced the exact situation but I've suggested the following as an attempt:

1. Open App World

2. Go to My World (if you can)

3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T

3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (

4. If your BB locks after issuing the cache clear, perform a battery pull reboot

5. Return to AppWorld and try again.

Hopefully it'll work for you! Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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