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New Member
Posts: 1
Registered: ‎03-11-2014
My Device: C848 Z30
My Carrier: Bell Canada

Blackberry ID email address change

When I registered my new Z30 I used a email address that I no longer have access to.  How do I change this email address so I can reset my password. 

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Blackberry ID email address change

Hi and Welcome to the Community!

 


 

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you. Given your situation, I suspect you cannot get past this without human intervention (which is discussed in that post)...all of the automated recovery methods require either the correct security question response or that the BBID already have been validated, which is the step you are actually now on. Hence, I doubt that the automated recovery methods will work for you.

Cheers, and Good Luck!

 

 

VIA | Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-Curve/BBID-User-authentication-required/m-p/273104...

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