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New Member
Posts: 1
Registered: ‎09-03-2012
My Device: 9930
My Carrier: Cable & Wireless

Blackberry ID email change/bbm email restore

Hello, I'm trying to recover my bbm contacts list by email but when they send me the confirmation email saying it will happen automatically, nothing happens. I created my BB ID with a different email account, could that be the problem? If so, I would like to change that email address to the bbm's.<br>Thank you
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Blackberry ID email change/bbm email restore

Hey PedroQuintero,

Welcome to the BlackBerry® Support Community Forums.

 

To help resolve this issue, please have a look at the following article:
Unable to wirelessly restore the BlackBerry® Messenger Contact List
http://btsc.webapps.blackberry.com/btsc/KB20017

 

Thanks.

-HB

 

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