12-31-2013 04:16 AM
I have a BlackBerry Curve 9300, and have created a blackberry ID last July to be able to have access to BlackBerry World. I did not used BlackBerry World since July.
Today, I tried to connect to BlackBerry World with my blackberry ID, but the software does not recognize my ID and send me the following error message "Enter the username associated with this smartphone". When I check my username in "options" "third party applications", the username corresponds to the one I enter. I don't know how to fix this problem and to connect to BlackBerry World.
Thank you for your replies
01-01-2014 12:16 AM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!
01-01-2014 09:18 PM
01-01-2014 10:28 PM
I have a blackberry 9320 but when I enter my details in bbid says they don't match so when I hit forgotton password I can't remember my recovery password how do I reset my password without answering the recovery password
The post immediately above yours contains a link to a thread that contains all you need to recover from your situation.