05-27-2014 04:01 AM
i'm locked out of my blackberry world and i could not remember my password.
i cannot reset a new password as they keep asking me to verify the password which i can no longer remember.
i initially had two e-mails of which i remember the password but it seems the username to which the password i remember is not the username registered with the device. this is frustrating and i need help as soon as possible. the best shot right now is to figure out my old password or to create a new Blackberry ID so walk me through the process.
05-27-2014 10:15 PM
Hi and Welcome to the Community!
Please see this "sticky" post for helpful information concerning your BBID situation:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!