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New Member
Posts: 1
Registered: ‎05-27-2014
My Device: Blackberry curve
My Carrier: MTC Namibia

Blackberry ID locked

hi

 

i'm locked out of my blackberry world and i could not remember my password.

 

i cannot reset a new password as they keep asking me to verify the password which i can no longer remember.

 

i initially had two e-mails of which i remember the password but it seems the username to which the password i remember is not the username registered with the device. this is frustrating and i need help as soon as possible. the best shot right now is to figure out my old password or to create a new Blackberry ID so walk me through the process.

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Hall of Famer III
Posts: 57,579
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry ID locked

Hi and Welcome to the Community!

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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