07-30-2013 11:03 AM
Hello! I am trying to reset the password for my blackberry ID for my blackberry curve 8520. First I need to type the ID, and then I am requested to answer my private question. I cannot remember this answer. Is there a way to avoid this step? Or any other way to reset it?
Thanks for your time and answer. Regards, Ivone
07-30-2013 11:43 AM
You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code