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New Contributor
Posts: 3
Registered: ‎07-06-2014
My Device: 9300
My Carrier: CellC

Blackberry ID password reset

I cannot seem to reset my BB ID , I have followed the prompts but the emails do not come through. I have also tried creating a new ID , but that was also unsuccessful. Please help , ASAP !
Guru II
Posts: 21,601
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Blackberry ID password reset

The email will not come through to your BB device. You need to use a PC browser and go to your mail account to get the password reset email.

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