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New Member
Posts: 1
Registered: ‎07-30-2013
My Device: Blackberry Curve 8520
My Carrier: Movistar

Blackberry ID password reset

Hello! I am trying to reset the password for my blackberry ID for my blackberry curve 8520. First I need to type the ID, and then I am requested to answer my private question. I cannot remember this answer. Is there a way to avoid this step? Or any other way to reset it?

Thanks for your time and answer. Regards, Ivone

Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry ID password reset

You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.


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