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New Contributor
Posts: 2
Registered: ‎12-11-2012
My Device: Curve 9360
My Carrier: O2

Blackberry ID problem/BBM problem

I just downloaded the new BBM and I need my Blackberry ID password, which i don't know. I only know part of it and my email address has a spelling mistake in it so i can't have my password reset by email. Should I just wipe my phone? or is there anything i can do?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry ID problem/BBM problem

Hi juliet20

 

Welcome to BlackBerry Support Forums

 

 

From what you described there is no other way ,sorry ! but had to change OR create a new BlackBerry ID.Look at this Knowledge Base for further help :

 

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.

 

 

Prince

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