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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎11-02-2012
My Device: curve 9370
My Carrier: verizon

Blackberry ID

I have set up my ID on line and it has been confirmed, but when I attempt to use it with by blackberry I get the message "unable to connect with Blackberry ID"  I work for Chrysler and am told this is a RIM issue. Any ideas

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Blackberry ID

Hey,

Welcome to the BlackBerry® Support Community Forums.

 

Please review the work around provided in the following article to help resolve this issue:

 

Unable to access BlackBerry® ID when using an email only service plan on a BlackBerry® 7 smartphone
http://www.blackberry.com/btsc/KB29118

 

Thanks.

-HB

 

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